COMSUITE Portal Customer Support

⇒ System Maintenance Information
⇒ If you lose or misplace your OTP Token

Operating Environment Information

Please refer to Customer Support in each service.

Mobile OTP Token

When using the app, please make sure that you are using the latest version of the app.

We have performed the operation check on selected major smartphone devices that support the OS listed below.

Depending on the smartphone you are using, some operations and page appearance may be restricted.

Even if the app appears to be working, usage in a non-supported operating environment is not guaranteed.

iPhone iOS  16 / 17 / 18
Android Android  12 / 13 / 14 / 15

- iPhone and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.

- Android is either a registered trademark or a trademark of Google LLC.

Tips for login and security

(1) Quick Reference (Login, Security)

(2) Security Precaution

(3) Security Precautions for Mobile OTP Token

(4) When Login screen does not appear properly

(5) How to disable SSL3.0 and enable TLS (for Internet Explorer)

(6) When PDF is not displayed properly

(7) How to prevent Firefox® from remembering a password

(8) Security Policy (for CMS Singapore)

(9) Manual for Switching from Physical OTP Token to Mobile OTP token

(10) Resetting Mobile OTP Tokens

Applications & Forms

Click here to go to Application & Forms pages.

MUFG Bank