COMSUITE Portal Customer Support

If you lose or misplace your OTP Token, please contact the MUFG Bank Helpdesk Toll free at the numbers listed below.

MUFG Bank Helpdesk for OTP Token Loss (open 24hours / 365days)

English and Japanese speaking operators are available.

[Toll free number]

Japan 0120-453-335
China 4001-202931
India 00-0800-810-1185
Indonesia 001-803-81-0299
U.S.A 1-855-360-1118
Vietnam 120-81-010
Other countries and regions (International call code)
  • ※ Domestic calling charge may be incurred in some case.
  • ※ Depending on telephone company you can't connect with this toll free number.
  • ※ Please use this call number when the above toll free is not accessible.
    (International call code)-81-3-5750-7876(chargeable calls)

For our verification of your identity, MUFG Bank Helpdesk may ask you "Name of MUFG Bank servicing office", "Customer ID", "Customer Name", "User ID" and / or "User Name".