If you have lost your OTP Token, please call below number immediately.
Services are available in both English and Japanese.
Attention
- Domestic calling charges may apply.
- Toll free call may not connect depending on telephone company customer is using.
- Please call below number when above toll free numbers are not accessible.
(Local International call code) +81-3-5750-7876(chargeable calls)
- For verification of your identity, MUFG Bank Helpdesk may ask for the following :
(1) Branch name, (2) Customer ID, (3) Customer Name, (4) User ID and / or (5) User Name.
Attention
- Domestic calling charges may apply.
- Toll free call may not connect depending on telephone company customer is using.
- Please call below number when above toll free numbers are not accessible.
(Local International call code) +81-3-5750-7876(chargeable calls)
- For verification of your identity, MUFG Bank Helpdesk may ask for the following :
(1) Branch name, (2) Customer ID, (3) Customer Name, (4) User ID and / or (5) User Name.