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Contact Us

We, MUFG Bank (Malaysia) Berhad, place our customer satisfaction at its highest level of importance and your satisfaction is our top priority.

General Enquiries

Write to Us* customercare@my.mufg.jp
Tel/Fax Tel: +60-3- 2034 8000, 2034 8008
Fax: +60-3- 3010 5331

(Available during office hours only)

Customer Complaints

  1. The email addresses are solely for MUFG Bank (Malaysia) Berhad’s customer.
  2. Any emails received from customer other than MUFG Bank (Malaysia) Berhad’s customer will not be entertained.
  3. Your enquiries and complaints sent to our email address will be responded within 14 days from the date we receive your email.
  4. For account holders of other MUFG Bank overseas branches, kindly contact the branch where you maintain an account for any enquiries.

Banking Operations Hours

9:30am to 3:00pm (Monday to Friday)

(Closed on Saturdays/Sundays and Public Holidays)

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