Contact Us
We, MUFG Bank (Malaysia) Berhad, place our customer satisfaction at its highest level of importance and your satisfaction is our top priority.
General Enquiries
| Write to Us* | customercare@my.mufg.jp |
|---|---|
| Tel/Fax | Tel: +60-3- 2034 8000, 2034 8008 Fax: +60-3- 3010 5331 (Available during office hours only) |
Customer Complaints
| Write to Us* | customercomplaint@my.mufg.jp |
|---|
Report Suspicious GCMS Plus Account Activity or Fraud/Scam
| Write to Us** | mufgm.tbsupport@my.mufg.jp |
|---|---|
| Tel/Fax | Tel: +60-3- 2034 8000, 2034 8008 (extension 6227 / 6012 / 8019 / 6013) Fax: +60-3- 3010 5331 (Available during office hours only) |
**If you detect any suspicious activity on your GCMS Plus account or suspect it has been compromised, promptly report the issue through the provided email link or contact us by phone.
*Note:
- The email addresses are solely for MUFG Bank (Malaysia) Berhad’s customer.
- Any emails received from customer other than MUFG Bank (Malaysia) Berhad’s customer will not be entertained.
- Your enquiries and complaints sent to our email address will be responded within 14 days from the date we receive your email.
- For account holders of other MUFG Bank overseas branches, kindly contact the branch where you maintain an account for any enquiries.
Banking Operations Hours
9:30am to 3:00pm (Monday to Friday)
(Closed on Saturdays/Sundays and Public Holidays)
Documents with this mark are adjusted for Adobe Reader.