TSU Customer Support

(as of Jan 2020)

TSU Operating Environment Information

The following operating system, browser software, and PDF viewer software are required in using the Service.
Check the system environment of your PC.


System Requirements (*1) Browser (*2)
Internet Explorer® 11.0 Firefox®68ESR
OS (*3) (*4) Windows® 8.1(*5) Update  
Windows® 10(*7) -
PDF Viewer (*6) Adobe® Acrobat Reader® DC
  • (*1) System requirements are subject to change without notice. Please contact your MUFG Bank servicing office for the latest information on system requirements.
  • (*2) Browsers can be used only in 32-bit version.
  • (*3) Operating System in English or Japanese can be used.
  • (*4) TSU can be used with a mouse and key board. Touch screen operation is not supported.
  • (*5) Windows® 8.1 and Windows® 10 can be used only in Desktop mode. (Modern mode is not supported.) RT edition is not supported.
  • (*6) PDF Viewer is subject to the support of Adobe Systems Incorporated.
  • (*7) Tablet mode is not supported.
  • - Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • - Adobe, the Adobe logo and Reader are trademarks or registered trademarks of Adobe Systems, Inc. in the United States and/or other countries.
  • - Any other company and product names are registered trademarks or trademarks of their respective companies.
MUFG Bank