GCMS Plus Customer Support

(as of Feb 2020)

GCMS Plus Operating Environment Information

The following operating system, browser software, and PDF viewer software are required in using the Service.
Check the system environment of your PC. GCMS Plus is not supported in systems environments that are no longer supported by their manufacturers.

System Requirements (*1) Browser (*2)
Internet Explorer® 11 Firefox®68(ESR) Safari® 11.0 Safari® 13.0
OS (*3) (*4) Windows® 8.1 (*5) Update      
Windows® 10 (*6)    
macOS® 10.13      
macOS® 10.15      
iOS®

(*7) The supported menus are limited.

11      
13(iPadOS®)      
PDF Viewer (*8) Adobe® Acrobat Reader® DC

  • (*1) System requirements are subject to change without notice. Please contact your MUFG Bank servicing office for the latest information on system requirements.
  • (*2) The 32-bit version of Internet Explorer® 11 and the 64-bit versions of other browsers can be used.
  • (*3) Operating System in English or Japanese can be used.
  • (*4) GCMS Plus can be used with a mouse and key board. Touch screen operation is not supported.
  • (*5) Windows® 8.1 can be used only in Desktop mode. (Modern mode is not supported.) RT edition is not supported.
  • (*6) Tablet mode is not supported.
  • (*7) Only the account report screen, the instruction approval screens(*) and the password reset approval screen can be used.
  • * Supported menus: [Payments], [Group/Confidential Payment], [SEPA Credit Transfer / Direct Debit], [Domestic Credit Transfer(Europe)] and [UK Low Value Payment]

  • (*8) PDF Viewer is subject to the support of Adobe Systems Incorporated.
  • - Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • - Adobe, the Adobe logo, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • - macOS, iOS, iPadOS and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
  • - Firefox and the Firefox logo are either registered trademarks or trademarks of Mozilla Foundation U.S.A. in the United States and/or other countries.
  • - Any other company and product names are either registered trademarks or trademarks of their respective companies.
MUFG Bank