GCMS Plus Customer Support

(as of May 2017)

GCMS Plus Operating Environment Information
(for IC Card (USB))

The following operating system, browser software, and PDF viewer software are required in using the Service.
Check the system environment of your PC.


System Requirements (*1) Browser (*2) (*3)
Internet Explorer® 11
OS (*4) (*5) Windows® 7 SP1 (*8)
Windows® 8.1 (*6) Update
Windows® 10 (*9)
PDF Viewer (*7) Adobe® Reader® 11 Adobe® Acrobat Reader® DC
  • (*1) System requirements are subject to change without notice. Please contact your MUFG Bank servicing office for the latest information on system requirements.Thin Client is not supported.
  • (*2) Browsers can be used only in 32-bit version.
  • (*3) Please re-install the Electronic Signature Software on the PC of the user who upgrades the browser software (Internet Explorer). Please refer to COMSUITE Quick Reference (1. Connection/Login).
  • (*4) Operating System in English or Japanese can be used.
  • (*5) GCMS Plus can be used with a mouse and key board. Touch screen operation is not supported.
  • (*6) Windows® 8.1 can be used only in Desktop mode. (Modern mode is not supported.) RT edition is not supported.
  • (*7) PDF Viewer is subject to the support of Adobe Systems Incorporated.
  • (*8) Please refrain from logging in to GCMS Plus as Built-in Administrator account which administers the computer/domain.
  • (*9) Tablet mode is not supported.
  • - Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • - Adobe, the Adobe logo, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • - Any other company and product names are either registered trademarks or trademarks of their respective companies.
MUFG Bank