GCMS Plus Contact List

Updated on May 31, 2024

Please be reminded that our representatives will only respond to inquiries regarding GCMS Plus.
For all other matters, please visit MUFG website.

Country/Region
Bank/Branch
Address
Telephone
Email
Australia
MUFG Bank
Sydney Branch
Level 25, Gateway, 1 Macquarie Place,
Sydney, N.S.W. 2000 Australia
+61-1800-286-979
GCMS@au.mufg.jp
Austria
MUFG Bank (Europe) N.V.
Vienna Branch
Schwarzenbergplatz 5/3.2, A-1030 Vienna, Austria
+43-1-502-62-30
jcbd_vienna@at.mufg.jp
Belgium
MUFG Bank (Europe) N.V.
Brussels Branch
Boulevard Louis Schmidt 29, 1040 Brussels,
Kingdom of Belgium
+32-2-551-4411
CorporateBanking@be.mufg.jp
Canada
MUFG Bank
Canada Branch
Royal Bank Plaza, South Tower, Suite 1800,
Toronto, Ontario, M5J 2J1
+1-855-865-0220
Canada-TB Business Product Support
TBCanadaCS@ca.mufg.jp
France
MUFG Bank
Paris Branch
Le Centorial, 18, rue du Quatre Septembre,
75080 Paris CEDEX 02
+33-1-4926-4953
Treasury and Planning Department
jcb.paris@fr.mufg.jp
Germany
MUFG Bank (Europe) N.V.
Germany Branch
Breite Strasse 34, 40213 Dusseldorf, F.R. of Germany
+49-211-3667-222
Cash Management Services
cmsadmin@de.mufg.jp
Hong Kong
MUFG Bank
Hong Kong Branch
8/F., AIA Central, 1 Connaught Road, Central,
Hong Kong
+852-2862-7999
cmshk@hk.mufg.jp
India
MUFG Bank
Bengaluru Branch
N701, 7th Floor, World Trade Center Bangalore,
Brigade Gateway Campus, 26/1, Dr. Rajkumar Road,
Malleshwaram West, Bengaluru 560055, Karnataka, India
+91-80-6758-0056
Registering grievances
grievanceredressal@in.mufg.jp
India
MUFG Bank
Chennai Branch
Seshachalam Centre, 6th & 7th Floor, 636/1,
Anna Salai, Nandanam, Chennai 600035, India
+91-44-4560-5900
Registering grievances
grievanceredressal@in.mufg.jp
India
MUFG Bank
Mumbai Branch
Inspire BKC, G Block, BKC Main Road, Bandra Kurla Complex,
Bandra East, Mumbai 400051, India
+91-22-6669-3000
Registering grievances
grievanceredressal@in.mufg.jp
India
MUFG Bank
New Delhi Branch
5th Floor, Worldmark 2, Asset 8, Aerocity,
New Delhi 110037, India
+91-11-4100-3456
Registering grievances
grievanceredressal@in.mufg.jp
Indonesia
MUFG Bank
Jakarta Branch
Trinity Tower, Lt. 6-9, Jl. H.R. Rasuna Said Kav. C22 Blok IIB
Jakarta 12940, Indonesia
+62-21-25538300
gcms_help@id.mufg.jp
Italy
MUFG Bank
Milano Branch
Via Filippo Turati, 9, 20121 Milano, Republic of Italy
+39-02-669931
crmd.mil@ita.mufg.jp
Japan
MUFG Bank
Transaction Banking Division
Kojimachi Garden Tower 5-1-1, Kojimachi, Chiyoda-ku,
Tokyo 102-0083, Japan
0570-003636
Available only calling from Japan.
(weekday from 9 to 17 o'clock.)
-
Korea
MUFG Bank
Seoul Branch
Grand Central B-26F, 14 Sejong-daero Jung-gu Seoul, 04527,
Republic of Korea
+82-2-751-2848
SUL_GCMS_CS@kr.mufg.jp
Malaysia
MUFG Bank
(Malaysia) Berhad
Levels 22, 23 & 24, Menara 1, Plaza Conlay, Lot 301, Jalan Conlay, 50450 Kuala Lumpur, Malaysia
+60-3-2034-8000
+60-3-2034-8008
cms_support@my.mufg.jp
Myanmar
MUFG Bank
Yangon Branch
2nd Floor, Union Financial Center,
Corner of Maharbandoola Road and Thein Phyu Road, Bohtataung Township, Yangon,
The Republic of the Union of Myanmar
+95-1-8610-371
YGN-TBsupport@mm.mufg.jp
Netherlands
MUFG Bank (Europe) N.V.
Amsterdam Main Office
World Trade Center, Tower Two, Strawinskylaan 1887, 1077 XX Amsterdam, The Netherlands
+31-20-573-7895
cmsadminams@nl.mufg.jp
New Zealand
MUFG Bank
Auckland Branch
Level 19, 151 Queen Street, Auckland,
New Zealand (mailing address: P.O.Box 105160, Auckland, New Zealand)
+64-800-223-414
GCMS@au.mufg.jp
Philippines
MUFG Bank
Manila Branch
15th Floor, 6788 Ayala Avenue, Makati City, Philippines
+63-2-8886-7371
MUFGMNL_TBSUPPORT@ph.mufg.jp
Singapore
MUFG Bank
Singapore Branch
7 Straits View, #23-01 Marina One East Tower,
Singapore 018936, Republic of Singapore
+65-6918-5000
tbsupport@sg.mufg.jp
Spain
MUFG Bank (Europe) N.V.
Spain Branch
Jose Ortega y Gasset 29, 28006 Madrid, Spain
+34-91-432-8574
madrid.systems@es.mufg.jp
Spain
MUFG Bank (Europe) N.V.
Spain Branch, Barcelona Office
Rambla de Cataluna, 33, 08007 Barcelona, Spain
+34-93-494-7450
madrid.systems@es.mufg.jp
Taiwan
MUFG Bank
Taipei Branch
9th Floor, 109, Min Sheng E. Rd. Sec. 3,
Taipei, Taiwan
+886-2-2514-0598
mufg_tb@tw.mufg.jp
Thailand
Bank of Ayudhya PCL
Bangkok Office
1222 Rama Ⅲ Road, Bang Phongphang, Yan Nawa,
Bangkok 10120, Thailand
+66-2626-2626
MTS_GCMSSupport@krungsri.com
United Arab Emirates
MUFG Bank
DIFC Branch - Dubai
Level 3, East Wing, The Gate Dubai International Financial Centre, P.O. Box 506614 Dubai,
United Arab Emirates
+971-4-387-5000
mena.gcms@ae.mufg.jp
United Kingdom
MUFG Bank
London Branch
Ropemaker Place, 25 Ropemaker Street,
London EC2Y 9AN, United Kingdom
+44-20-7577-5252
etbosupport@uk.mufg.jp
United States of America
MUFG Bank
New York Branch
1221 Avenue of the Americas, New York, NY 10020, U.S.A.
Hotlines
Customer Service
+1-844-544-0387 opt 1
Technical Support
+1-201-413-8111
Transaction Banking Office for the Americas
tb-customerservice@us.mufg.jp
tb-technicalsupport@us.mufg.jp
Vietnam
MUFG Bank
Hanoi Branch
10th Floor, Tower 1, Capital Place, 29 Lieu Giai Street,
Ba Dinh District, Hanoi, Socialist Republic of Vietnam
+84-24-3946-0600
hnitb@vn.mufg.jp
Vietnam
MUFG Bank
Ho Chi Minh City Branch
8th Floor, The Landmark, 5B Ton Duc Thang Street,
District 1, Ho Chi Minh City, Socialist Republic of Vietnam
+84-28-3823-1560
hcm_tbpd@vn.mufg.jp